Thank you for shopping with Lux Collective. We are committed to delivering your order quickly and safely.
We currently ship within the United States.
If you are located outside the U.S., please contact us at support@luxcollective.shop before placing your order.
All orders are processed within 1–2 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order has been shipped.
Estimated delivery time within the United States:
3–7 Business Days
Delivery times may vary depending on:
We offer:
✅ Free Standard Shipping on all U.S. orders
Once your order has shipped, you will receive a tracking number via email.
You can track your order using the link provided in the shipping confirmation email.
While we work hard to ensure timely delivery, Lux Collective is not responsible for delays caused by:
Please ensure your shipping address is correct at checkout.
If you notice an error, contact us immediately at:
We cannot guarantee changes once the order has been processed.
If your tracking shows Delivered but you did not receive your package:
We will assist you in resolving the issue.
Business Name: Lux Collective
Website: https://luxcollective.shop/
Phone: +1 800-829-4933
Email: support@luxcollective.shop
Business Address:
22 Kingdom Ct,
Ronkonkoma, NY 11779,
United States
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM Eastern Time (ET)